Last updated: January 2024
By accessing and using the SAMBIKE website and services, you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services. We reserve the right to update these terms at any time, and continued use of the service constitutes acceptance of the revised terms. These terms apply to all visitors, users, and others who access or use the Service.
SAMBIKE grants you a limited, non-exclusive, non-transferable license to access and use our website for personal, non-commercial purposes. This license does not include any resale or commercial use of the website or its contents, any collection and use of product listings or descriptions, any derivative use of the website, or any use of data mining, robots, or similar data gathering and extraction tools. Unauthorized use terminates the license granted herein.
You agree to provide accurate and complete information when creating an account or making a purchase. You are responsible for maintaining the confidentiality of your account credentials. You must not use the service for any illegal or unauthorized purpose. You agree not to reproduce, duplicate, copy, sell, or exploit any portion of the service without express written permission from SAMBIKE.
SAMBIKE shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of the service. Our total liability for any claim arising from or related to the service shall not exceed the amount you paid to SAMBIKE in the 12 months preceding the claim. Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above limitations may not apply to you.
We offer a 30-day return policy for unused bikes in original packaging. Return shipping costs are the responsibility of the customer. Refunds will be processed within 14 days of receiving the returned item.
All SAMBIKE products come with a warranty of 6 months covering manufacturing defects. See our Warranty page for full details and exclusions.
SAMBIKE shall not be liable for any indirect, incidental, special, or consequential damages arising from use of our products or services. Our liability is limited to the purchase price of the product.
These terms are governed by Tunisian law. Any disputes shall be resolved in the competent courts of Tunis, Tunisia.
