Last updated: January 2024
We collect information you provide directly to us, such as when you create an account, make a purchase, subscribe to our newsletter, or contact us for support. This includes your name, email address, postal address, phone number, and payment information. We also automatically collect certain information when you visit our website, including your IP address, browser type, referring URL, and browsing behavior through cookies and similar technologies.
Your personal information is used to process and fulfill your orders, communicate with you about products and promotions, improve our website and services, provide customer support, and comply with legal obligations. We analyze usage patterns to enhance user experience and may use your data for targeted advertising with your consent. You can opt out of marketing communications at any time.
We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. Essential cookies are required for the site to function properly. Analytics cookies help us understand how visitors interact with our website. Marketing cookies are used to deliver relevant advertisements. You can manage your cookie preferences through your browser settings or our cookie consent tool.
We do not sell your personal information to third parties. We may share your data with trusted service providers who assist us in operating our website, conducting our business, or serving you, provided they agree to keep this information confidential. We may also share information when required by law, to protect our rights, or in connection with a business transfer or merger.
Depending on your jurisdiction, you may have the right to access, correct, delete, or port your personal data. You can also object to or restrict certain processing activities. To exercise these rights, please contact our privacy team at privacy@sambike.tn. We will respond to your request within 30 days. EU/EEA residents have additional rights under the GDPR.
If you have questions about this Privacy Policy, please contact us at privacy@sambike.tn or write to us at SAMBIKE SARL, Avenue Habib Bourguiba, 1000 Tunis, Tunisia.
